Privacy Policy

Contact Details

Full name of legal entity: Meshh limited
Title of data privacy champion: CEO
Email address: dataprotection@meshh.com
Postal address: Meshh Limited, 2 Bowood Road, London, England, SW11 6PE

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.ora.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

This policy applies to the following websites https://meshh.com/ and any other website or online platform owned or operated by us and/or linking to this Privacy Policy (each a Website).

Data Collected

1. Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
2. We collect personal information from visitors to this Website which we have grouped together as follows:
   • Identity Data such as first name, last name and date of birth;
   • Contact Data such as address, email address and telephone numbers;
   • Technical Data such as internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website;
   • Usage Data such as information about how you use our website, products and services;
   • Marketing and Communications Data such as your preferences with regards to receiving marketing from us.
3. Only Technical and Usage Data are collected automatically when you visit any of the Websites (please see the section on how we collect your personal data for further information).

Security

We take the security of your information very seriously, and have controls and processes to minimise the risk of a data breach occurring, though you must take responsibility when visiting other websites, even if following a link to them from our Website.

We have put in place procedures to deal with any suspected or actual personal data breach and will notify you or the appropriate regulator where we are legally required to do so, and we will make all efforts to minimise the impact.

We may use external companies to process information which are based overseas and outside Europe. We ensure that they have strict checks and controls in place to keep your information safe.

Document Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Other Websites

Our Website may contain links to other websites which are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.

Access Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data such as:

• Requesting access to your personal data;
• Requesting a correction to your personal data;
• Requesting erasure of your personal data;
• Objecting to the processing of your personal data;
• Requesting a restriction on the processing of your personal data;
• Requesting a transfer of your personal data; and/or
• Your right to withdraw your consent.

If you wish to exercise any of these rights please email us at dataprotection@meshh.com. No fee is usually required to exercise your rights under data protection law, however we may charge a reasonable fee if your request is clearly unfounded, repetitive, excessive or if you require further copies of the information that we have already sent you.

International Transfers

We store your personal data in the UK and EU. To the extent we transfer your personal data to a location outside the UK or EU which does not provide an adequate level of protection for your personal data, we will enter into contracts approved by the European Commission or UK Information Commissioner’s Office which give personal data similar protection to that which it has in the UK or EU. For more information on this, please contact us at dataprotection@meshh.com.

Internet-Based Transfers

Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing this Website and communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.

Cookie Policy

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

• Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

• Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

• Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

• Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Use of cookies:

We process personal information collected via this Website for the purposes of dealing with your enquiries and requests.

You can find more information about the cookies we use, the purposes for which we use them and how you can exercise your choices regarding our use of your cookies at https://meshh.com/cookie-policy/.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.